Protected: Customer Service Checklist
There is no excerpt because this is a protected post.
Customer Experience
Customer Service and Empowerment
Customer Service and Empowerment by Dianne Miethner, Senior Consultant, DMSRetail I have recently been subjected to three of the most unbelievably bad customer service experiences of my life. In all three situations, large well known companies were involved. One is a prominent, on-line travel provider; one is a monopoly in the telephone service industry and the other is a…
Customer Service Fanatics
Customer Service Fanatics By Dianne Miethner, Senior Consultant, DMSRetail Be a Customer Service Fanatic and be proud of it! If more retail managers were Customer Service Fanatics we would see a much different picture in the service industry. All customers, not just a fortunate few, would be properly treated as they part with their hard-earned and over-taxed dollars. Isn’t…
Recent Posts
-
Protected: Customer Service Checklist
There is no excerpt because this is…
-
Smart Customer Segmentation
Smart customer segmentation starts with choosing the…
Copyright © 2025. All rights reserved | Design & developed by InternetHatch